Returns & Exchanges
At Run North West, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn and original-packaged items. Whether the fit isn't right or you've changed your mind, our team is here to ensure your exchange or refund is processed quickly.
Check Eligibility
Ensure your items are in their original, unworn condition with all tags attached and packaging intact within 30 days of delivery.
Complete Return Form
Fill out the return form included in your original shipment, indicating whether you would prefer a full refund or an exchange for a different size.
Package and Post
Securely pack your items and send them back to our warehouse using a tracked shipping service to ensure safe arrival.
Processing and Refund
Once received, our team will inspect your return and process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing